Terms & Conditions
These General Terms and Conditions (GTC) cover every training service delivered by Next Generation Academy. By placing an order, the Customer agrees to the latest version of the GTC without reservation. Any conflicting terms issued by the Customer are only valid if expressly accepted in writing by Next Generation Academy, no matter when they are shared.
A temporary decision not to enforce a clause never constitutes a waiver for the future. The GTC may be updated at any time, and the most recent version published on our website applies to the order. The Customer guarantees that all of its employees, agents and representatives comply with these GTC.
The Customer also confirms that, prior to ordering, they received all information and guidance required from Next Generation Academy to confirm the offer suits their needs.
Ordering procedure
Ordering an inter-company session means the Customer accepts the programme published on our website on the order date, unless a customised version was expressly validated.
Ordering an intra-company session confirms acceptance of the pedagogical and financial proposal shared for that engagement.
Signing the order form or approving the proposal constitutes irrevocable acceptance of these terms.
Next Generation Academy may amend these conditions at any time without notice and without compensation.
We deliver both inter-company and intra-company programmes.
When required, Next Generation Academy may install software on the Customer’s workstations solely for training delivery.
Such software remains our property and the Customer only receives a temporary, training-specific right of use.
Type of absence and cancellation
For on-site sessions held at the Customer’s premises, and unless otherwise stated, installation of teaching equipment (projectors, etc.) or software is not included in the training fee and will be billed separately.
Cancellations must be reported by phone and confirmed in writing. No fee applies when the request is made more than two weeks before the start date. Cancellations between one and two weeks before the start incur a charge of 50% of the training price. If the cancellation occurs less than one week before the start, the full fee remains payable. Any postponement requested within two weeks of the start date is treated as a cancellation.
If a participant fails to attend, the full service remains due.
Next Generation Academy may cancel a session due to insufficient enrolment or logistical/technical issues without owing compensation.
Participants will be notified at least one week before the scheduled start and offered alternative dates or modalities, generating a new order.
Financial conditions
Prices are quoted in euros, exclusive of tax, and subject to VAT at the applicable rate.
Invoices are issued once the service has been delivered.
When funding is requested from an OPCO, the Customer must obtain approval before the course begins and provide the agreement when registering. Fees are still invoiced to the Customer, who must then secure reimbursement from the OPCO. Any portion not covered remains payable by the Customer. If no funding agreement is received before the first day of training, the entire cost is invoiced to the Customer. Should the OPCO refuse or fail to pay, the Customer becomes liable for the outstanding amount.
Any training that has started is owed in full.
Invoices act as simplified training agreements; a standard agreement is available on request.
Payment is due by bank transfer before the course starts: no later than fourteen (14) calendar days before the start date when the session occurs within thirty (30) days of the invoice, or within thirty (30) days of the invoice date otherwise. Late payment automatically triggers interest at three times the legal rate and makes all outstanding sums immediately payable.
Under article L 441-6 of the Commercial Code, late payments also incur a flat €40 recovery fee, with additional charges possible if actual costs are higher.
Next Generation Academy may suspend or cancel ongoing services without compensation in case of non-payment. All applicable taxes and duties are billed per current law.
Intellectual property
The Customer agrees not to reuse the training content to teach individuals outside their own organisation and accepts full responsibility under articles L.122-4 and L.335-2 et seq. of the French Intellectual Property Code in the event of any unauthorised disclosure.
Reproducing, adapting, publishing, transmitting or altering the training materials, in whole or in part, by any means or on any medium is strictly prohibited.
The Customer is liable for any unauthorised use of the software or course materials provided.
Accessibility
Next Generation Academy strives to keep its online training accessible to as many people as possible, including participants with disabilities. Learners with specific requirements should inform us when registering so we can explore suitable accommodations. Tailored arrangements—such as adapted learning materials, personalised support or technical assistance—may be provided. If, despite these measures, participation remains impractical, we will work with the learner to offer an alternative solution or postpone the session.
Liability
Next Generation Academy cannot be held liable for events beyond its control.
Regardless of the service provided, our liability is limited to proven direct damages and capped at the amount paid by the Customer for the relevant service.
We are never liable for indirect losses such as lost data, business interruption, loss of profit, or reputational damage.
The Customer may not pursue Next Generation Academy if non-performance arises from a force majeure event.
In addition to the events recognised by French courts, force majeure includes (without limitation) illness or accident affecting a consultant or trainer, internal or external strikes, natural disasters, fires, failure to obtain visas or permits, legislative or regulatory changes, or any interruption of telecommunications, energy, communications or transport outside our reasonable control.
Personal data
The French Data Protection Act No. 78-17 of 6 January 1978, reinforced by EU Regulation 2016/679 (GDPR), imposes transparency when collecting personal data.
We collect only the information required to handle Customer requests and deliver our services: name, surname, role, and professional and/or personal contact details of individuals linked to our clients and prospects.
This data is not sensitive and is stored in our CRM.
It allows us to provide tailored advice, manage orders, and promote our catalogue.
Next Generation Academy commits to processing data solely for these purposes, in line with the Data Protection Officer’s instructions, keeping it confidential, ensuring authorised staff are bound by confidentiality and properly trained, and deleting the data when processing ends.
Individuals whose data is collected are informed of their rights (access, rectification, erasure, objection, restriction, and portability) on our website (www.nextgenerationacademy.fr) and on each form.
Requests to exercise these rights should be sent to 30 Rue des Prébendes, 95240 Cormeilles-en-Parisis, or to contact@nextgenerationacademy.fr.
These terms are governed by French law. In case of a dispute, the parties will first seek an amicable solution; failing that, the matter will be referred to the Nanterre Commercial Court.